Simply put, we help clients be better. We work with our clients to bring out the best in them for their employee & management team; their guests/visitors; and their owners/shareholders.
We are a Canadian company, with domestic and international clients, from Ottawa to Barbados; New York to Moscow, and have been servicing clients since 1995.
- Mystery Shopping;
- Training Needs Analysis;
- Training Business Plans;
- Train The Trainer;
- Guest Service initiatives;
- Individual projects;
- Caribbean tourism services.
We also have a few 'extra pair of eyes' style of service: "Tourism & Training - Editing & Proof Reading".
Our objective is to provide a path to excellence by being an extension of your in-house resources, working in conjunction with your team. We do this through three-specialised companies designed to meet your specific needs:
Please let us know how we may be of assistance to you. We look forward to working with you!